Privacy Policy of 4444wim – Your Data

1. Who We Are — Data Controller

The 4444wim is the Sports Betting and online casino platform operated under the domain 4444wim.best, dedicated exclusively to the Brazilian market. For the purposes of the General Data Protection Law (LGPD — Law No. 13.709/2018), 4444wim acts as controller of its users' personal data — meaning it decides which data is collected, for what purpose, and for how long it is retained.

This Privacy Policy transparently describes all of 4444wim's data processing practices in relation to its registered users and platform visitors. By using 4444wim's services — whether creating an account, making a deposit via Pix, betting on the Brasileirão, or playing at the Live Casino — you confirm that you have read and understood this document.

2. Personal Data We Collect

4444wim collects only the data necessary to deliver its services, meet legal obligations, and continuously improve the platform. Data is collected at different points during your interaction with 4444wim:

2.1 Data You Provide Directly

• Registration: full name, CPF, date of birth, email address, mobile number, and residential address.
• Identity verification (KYC): government-issued ID (RG or CNH), selfie for facial verification, proof of address, and proof of bank account.
• Financial information: Pix key, credit or debit card details (securely processed by certified payment partners — 4444wim does not store full card numbers), and transaction history on the platform.
• Communications: messages sent to support via chat or email, along with reviews and feedback provided voluntarily.

2.2 Automatically Collected Data

• Access data: IP address, browser type and version, operating system, device used (mobile, tablet, desktop), internet provider, and approximate location based on IP.
• Browsing data: pages visited, time spent, clicks, navigation sequence within the platform, and traffic source (organic search, direct link, referral).
• Game session data: games accessed, bets placed, amounts wagered, results, and session start and end times.
• Cookies and similar technologies: detailed in section 6 of this Policy.

2.3 Data Received from Third Parties

In some cases, 4444wim may receive data from third parties for identity verification, fraud prevention, and regulatory compliance purposes — such as credit bureaus, KYC partners, and competent authorities upon lawful request.

3. How We Use Your Data

All data collected by 4444wim has a specific, declared purpose. We use your information to:

• Registration and authentication: create and manage your account, verify your identity, and ensure that only you can access your data and balance.
• Transaction processing: receive deposits via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago; process withdrawals to the Pix key linked to your CPF; and record the account's financial history.
• Service delivery: offer Sports Betting (Brasileirão, Libertadores, Copa do Brasil, UFC, NBB, CBLOL), slots, Live Casino, jackpots, and all other platform features.
• Security and fraud prevention: detect and prevent unauthorized access, fraud attempts, the creation of multiple accounts, bonus abuse, and money laundering.
• Compliance with legal obligations: comply with the LGPD, Brazilian tax legislation, anti-money laundering (AML) regulations, and requests from competent authorities.
• Account communications: transactional notifications (deposit confirmation, withdrawal processing, bet result), security alerts, and terms updates.
• Promotional communications: sending offers, promotions, bonuses, and 4444wim news by email and phone — only with your express consent and with the option to unsubscribe at any time.
• Platform improvement: analysis of usage patterns to improve the experience, fix technical issues, and develop new features.
• Responsible gambling: monitoring of behavioral patterns that may indicate problem gambling, enabling proactive activation of protective tools when needed.

4. Legal Basis for Processing (LGPD)

The LGPD requires that all personal data processing have a specific legal basis. The legal bases used by 4444wim are:

• Contract performance (Art. 7, V): processing required to deliver the services you signed up for when creating your account — registration, deposits, withdrawals, and access to games.
• Compliance with legal obligation (Art. 7, II): compliance with tax legislation requirements, anti-money laundering regulations, and requests from competent authorities.
• Consent (Art. 7, I): sending promotional communications, using non-essential cookies, and other purposes that require your express authorization.
• Legitimate interest (Art. 7, IX): fraud prevention, platform security, service improvement, and responsible gambling — always respecting your fundamental rights.
• Credit protection (Art. 7º, X): identity verification and transaction history for the prevention of defaults and financial fraud.

5. Sharing Data with Third Parties

4444wim does not sell or commercialize users' personal data. Information is shared with third parties exclusively in the following situations:

5.1 Technology and Service Partners

Technology infrastructure providers, payment processors (responsible for the secure processing of Pix, boleto, credit/debit card, PicPay, Mercado Pago, and TED), game providers (Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Playtech, and others), and identity verification companies receive only the data strictly necessary to perform the contracted services. All partners are contractually required to maintain data confidentiality and not use it for their own purposes.

5.2 Legal Obligations

4444wim may share data with law enforcement, tax, judicial, and regulatory authorities when required by legal obligation, court order, or a legitimate request from a competent body. In such cases, only the data specifically requested will be provided.

5.3 Fraud Prevention

In cases involving investigation of fraud, money laundering, or platform abuse, data may be shared with financial intelligence partners strictly for investigation and prevention purposes.

6. Cookies and Tracking Technologies

4444wim uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and — with your consent — display personalized content. The types of cookies used are:

• Essential cookies: required for the platform's basic operation — session authentication, bet slip management, and language preferences. These cannot be disabled without affecting core platform functionality.
• Performance cookies: collect anonymous data on how users interact with the platform, which pages are most visited, and where technical errors occur. They help improve the experience for everyone.
• Functionality cookies: remember your personal preferences — such as your configured deposit limit, preferred display mode, and recently accessed game history.
• Analytical cookies: with your consent, enable more detailed analysis of browsing behavior to improve features and personalize relevant offers for you.

You can manage your cookie preferences at any time through your browser or mobile device settings (Android or iOS). Disabling non-essential cookies does not affect access to 4444wim's core services.

7. Data Security

4444wim implements robust technical and organizational measures to protect users' personal data against unauthorized access, loss, alteration, or improper disclosure:

• Encryption in transit: all communication between your device and 4444wim's servers is protected by 256-bit SSL/TLS — whether you're on mobile, tablet, or desktop.
• Encryption at rest: sensitive data stored on servers — such as passwords (bcrypt hash), identity documents, and financial data — is encrypted.
• Access control: only employees with a legitimate need have access to users' personal data, using strong authentication and full activity logging.
• Continuous monitoring: automated intrusion detection and anomalous behavior monitoring systems keep watch over the platform 24 hours a day.
• Periodic security testing: 4444wim's infrastructure undergoes regular audits and penetration testing carried out by specialized teams.
• Two-factor authentication: available to all users as an extra layer of account protection.

In the event of a security incident that may affect personal data, 4444wim will notify the National Data Protection Authority (ANPD) and the affected users within the timeframes established by the LGPD.

8. Data Retention and Deletion

4444wim retains your personal data for as long as necessary for the purposes described in this Policy and to fulfill legal obligations:

• Active account: data is retained for the entire period your account remains active on the platform.
• After account closure: data essential for fulfilling legal obligations (tax, AML, KYC) is retained for the minimum period required by law — generally 5 years, in accordance with Brazilian tax and anti-money laundering legislation.
• Financial transaction data: Pix deposit records, withdrawals, bets, and winnings are retained for 5 years for tax and regulatory audit purposes.
• Non-essential cookie data: retained in accordance with each cookie's validity period, generally ranging from 30 days to 2 years.
• Support data: support history retained for 2 years for quality assurance and dispute resolution purposes.

Once retention periods have expired, data is deleted or irreversibly anonymized from 4444wim's systems.

9. Your Rights as a Data Subject

The LGPD grants you, as the personal data subject, a set of rights that can be exercised at any time with 4444wim:

All requests related to data subject rights are responded to within 15 business days. In complex cases, this deadline may be extended with a justified notice to the requester.

10. Minors

4444wim's services are intended exclusively for individuals who are 18 years of age or older. The platform does not intentionally collect personal data from anyone under 18, and the registration process requires confirmation of legal age.

If 4444wim becomes aware that data from a minor has been collected, it will take immediate steps to delete that information, close the corresponding account, and return any deposited funds to the legal guardian, subject to identity verification.

If you become aware that a minor has used the platform, please contact us immediately at contato@4444wim.best so the matter can be handled as a priority.

11. International Data Transfers

For the provision of certain services, personal data may be processed on servers located outside Brazil — particularly by international game providers such as Evolution Gaming, Pragmatic Play, and Microgaming, which operate global infrastructure.

In such cases, 4444wim ensures that international transfers occur only to countries or organizations that provide an adequate level of data protection, as assessed by the ANPD, or through the adoption of standard contractual clauses imposing obligations equivalent to those under the LGPD.

Under no circumstances is sensitive data — such as identity documents, complete banking details, and KYC verification information — stored outside Brazil without the appropriate legal safeguards.

12. Data Protection Officer (DPO)

In accordance with Art. 41 of the LGPD, 4444wim has appointed a Data Protection Officer (DPO) responsible for:

• Accept complaints and communications from data subjects and take the appropriate action.
• Receive communications from the National Data Protection Authority (ANPD).
• Train 4444wim's employees and contractors on data protection practices.
• Carry out any other duties assigned by 4444wim or established under supplementary regulations.

The DPO can be reached by email at privacidade@4444wim.best for specific questions about personal data protection. For general platform support, use the live chat or email contato@4444wim.best.

13. Changes to this Privacy Policy

4444wim may update this Privacy Policy periodically to reflect changes in the services offered, applicable legislation, or data processing practices. Material changes will be communicated by email and/or platform notification with at least 7 days in advance before they take effect.

The most recent version of this Policy will always be available at 4444wim.best/privacy-policy, with the date of the last update shown at the top of the document. We recommend checking this page periodically to stay informed about how your data is handled.

Continued use of 4444wim's services after the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you may request account closure before the effective date.

14. Contact and Exercise of Rights

For any questions regarding this Privacy Policy, the processing of your personal data, or the exercise of your rights as a data subject, you can contact 4444wim through the following channels:

• Live chat: available 24 hours a day, 7 days a week, directly on the platform. Support in Portuguese with human agents.
• General email: contato@4444wim.best — for general inquiries and platform support.
• Privacy email: privacidade@4444wim.best — dedicated exclusively to personal data requests, exercise of LGPD rights, and communications with the Data Protection Officer.

All personal data requests are responded to within 15 business days. In cases requiring further investigation, this deadline may be extended, with a justified notice sent to the requester.

If you believe 4444wim has not properly handled a request regarding your personal data, you have the right to file a complaint with the National Data Protection Authority (ANPD), as provided under Art. 55-J of the LGPD.